Donor Dashboard

Welcome to your Donor Dashboard! Here you can access your donation history, manage your recurring donations, and edit your donor profile.

Managing Your Sponsorship

Please note: You cannot manage your sponsorship payments via the Donor Dashboard. Please sign into your Sponsorship Account to manage your sponsorships and sponsorship payments.

Don’t have a Sponsorship Account? This means you haven’t transitioned your sponsorship(s) to our new system. Please fill out our Sponsorship Transition Form and we will help you complete the process.

Log in to Your Dashboard

To access your Donor Dashboard and manage your non-sponsorship donations and payment methods, enter your email address in the pop-up box below. You will receive an email with a link that will grant you access to your dashboard.

For help with using the Dashboard, please refer to the guide at the bottom of this page.

 

Donor Dashboard

Use the Donor Dashboard to:

  • View your Donation History
  • Update your payment information (for recurring non-sponsorship donations)
  • Edit your donor profile for this website (update your name or email address for future automated receipts and email notifications)

If you need to manage your sponsorship(s): you can manage your sponsorship(s) through your Sponsorship Account.

Important Update for Sponsors

In July 2022, we launched a new sponsorship site and management system. We need to transition all sponsors to this new system, which requires action on your part.

Please fill out our Sponsorship Transition Form and we will be happy to assist you with the process!

How to Use the Donor Dashboard

Below are step-by-step guides for using the Donor Dashboard to manage your non-sponsorship donations.

Updating Your Payment Method

  1. Are you updating information related to your sponsorship(s)? Please use your Sponsorship Account instead. If you don’t have a Sponsorship Account, please fill out our Sponsorship Transition Form and we will assist you in setting one up.
  2. To manage payment information for non-sponsorship donations, log in to the donor dashboard by entering the email address associated with your donations in the pop-up box. You will receive an email with an access link, which will bring you back to this page where you will now be able to view your donor dashboard.
  3. Click “Recurring Donations” (number 3 in the left sidebar)
  4. Find the Subscription (i.e. recurring donation) you want to update and click “Manage Subscription”, which will appear below it in green.
  5. Update your payment method using the box provided.
  6. Repeat for any other recurring donations you need to update your payment method for.

View Donation History

  1. Login to the donor dashboard by entering the email address associated with your donations in the pop-up box. You will receive an email with an access link, which will bring you back to this page where you will now be able to view your donor dashboard.
  2. Click “Donation History” (number 2 in the left sidebar)
  3. Here you can view your full donation history and view receipts (note: these are not official tax receipts)

Edit Your Donor Profile

IMPORTANT NOTE: Updating your information here will only update it for donation notifications from this website (i.e. donation confirmations and accessing your Donor Dashboard). We will not be notified when you update your information here and your information will not be updated elsewhere (i.e. official tax receipts, our sponsorship database, email newsletters etc). If your name, email, or address has changed and you need to notify us, please update your information here on your Donor Dashboard and then also contact us directly. Thank you!

  1. Login to the donor dashboard by entering the email address associated with your donations in the pop-up box. You will receive an email with an access link, which will bring you back to this page where you will now be able to view your donor dashboard.
  2. Click “Edit Profile” (number 4 in the left sidebar)
  3. Here you can update your name, email, and other personal information. 
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